Our Team

To navigate quickly:
Use the links below to search through our team by specialty,
or go directly to individual bios by using the list at the right. At any time, click here to return to this page listing all coaches.

View coaches by specialty:

    • Change Management
    • Career Transition
    • Conflict Resolution
    • Diversity & Cultural Competence
    • Interpersonal Communication
    • Leadership Branding
    • Leadership Effectiveness
    • Organizational Effectiveness
    • Performance Management & Building Accountabilities
    • Personal Organization
    • Presentation Skills
    • Political Savvy
    • Relationship Management & Emotional Intelligence
    • Speech Writing
    • Strategic Thinking
    • Team Building
    • Time Management
    • Women in Leadership
    • Work/Life Balance
    • Employee Relations
    • View all coaches

View individual coach bios:

  • Pam Erhardt, Ph.D.
  • Judy Estrin
  • Christine Farrell, MBA
  • Lois P. Frankel, Ph.D.
  • John Gregory
  • Charles Goretsky
    Bruce Heller, Ph.D.
  • Tom Henschel
  • Jeremy Hunter, Ph.D.
  • Roberta Youtan Kay
  • Evelyn Logan
  • John Miller, Ph.D.
  • Terry Monahan
  • Susan Picascia
  • Christine DiTullio Reiter
  • Itje Suryono

Corporate Coaching Staff:

  • Lois P. Frankel, Ph.D.
    President
  • Pam Erhardt, Ph.D.
    Managing Partner
  • Dawn Knutsen
    Director of Client Services
  • Jessica Vaughn
    Executive Assistant

Our seasoned business coaches
each have a track record of success

Lois P. Frankel, Ph.D.

  • Leadership
  • Teambuilding
  • Women in the Workplace
"My driving desire is to help create workplaces in which people thrive, teams excel, and organizations prosper."

Dr. Lois Frankel literally wrote the book on coaching people to succeed in businesses large and small around the globe. Nice Girls Don’t Get The Corner Office and Nice Girls Don’t Get Rich are international bestsellers translated into over twenty-five languages and featured on the TODAY Show, CNN and CNBC, in the New York Times, USA Today, and in People and Time Magazines. BusinessWeek named Corner Office one of the top ten business books of the year and ABC Television purchased the rights to it for a comedy series. Her most recent book, See Jane Lead, furthers the premise that women make natural leaders for our time and explains how to harness your own leadership talent.

Combining her experience in human resources at a Fortune 10 oil company with a Ph.D. in Psychology from the University of Southern California, Dr. Frankel is a pioneer in the field of business coaching. Her book Stop Sabotaging Your Career (formerly titled Overcoming Your Strengths), based on her coaching experiences, is a must-read for both men and women. For the past two decades her unique formula has helped thousands of people to create winning strategies to achieve superior career success and business goals. Her client list reads like a who’s who of multinational corporations, including Amgen, British Petroleum, GE, KPMG, Ernst & Young, Procter & Gamble, MasterCard, Microsoft, Warner Bros., The Walt Disney Company and Goldman Sachs to name just a few of the hundreds of companies that have invited her back time and again.

Sought-after as a public speaker for her witty, warm and practical presentations that simultaneously engage, educate and entertain, Dr. Frankel is among the top names of international speakers featured on Better Life Media, a cable TV channel in 500,000 hotel rooms around the globe. She is also featured on-line as an AOL Business Coach and known in Southern California for her “Eye on Your Career” segment on KNX 1070.

To find out more about Lois and the keynote speaking topics that she is currently presenting please visit www.drloisfrankel.com.

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Pam Erhardt, Ph.D.

  • Leadership
  • Emotional Intelligence
  • Organizational Effectiveness
"I assist leaders in developing the best in themselves and those around them. I provide the tools and resources for personal and professional excellence."

In addition to being Managing Partner for Corporate Coaching International, Pam is a seasoned professional with over 25 years experience in leadership, coaching, and consulting. She specializes in leadership development, emotional intelligence, and assessing individual and organizational effectiveness. Prior to entering the coaching and consulting arena, Pam served as Director of Physical Medicine and Rehabilitation at Cedars Sinai Medical Center. It was in this capacity she personally mastered the real-time challenges inherent to managing a large and diverse team of professionals. She was known and respected for her ability to simultaneously achieve outstanding results while maintaining high morale and productivity. Pam’s clients include Nissan, Amgen, Claremont Graduate University, Dole Foods, Northrop Grumman, Warner Brothers, Conoco Phillips, Lockheed Martin, DTS Digital Entertainment, Wet Design, Cedars Sinai Medical Center and The California Wellness Foundation. She holds a B.S. in Health Science, an M.S. in Organizational Development and a Doctorate in Human and Organizational Systems from the Fielding Institute.

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Dawn Knutsen

  • Director of Client Services

Dawn brings with her a wealth of experience working with professional services firms, including an international stint in Europe for nearly a decade. She applies that knowledge and experience by managing the logistics, client services and marketing for all aspects of Corporate Coaching International. With a strategic approach to client relations, Dawn serves as the initial point of contact for keynote speaker Dr. Lois Frankel, and works with CCI’s team of experienced coaches to ensure that we maintain and develop the highest standards of service and surpass our clients’ expectations.

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Jessica Vaughn

  • Executive Assistant

Jessica comes to CCI with extensive experience in customer service with companies such as Sprint, Verizon Wireless, and Starbucks. This background, combined with her upbeat and positive personality, make her the ideal person to provide callers with the information they need or direct them to the appropriate resource at CCI.

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Christine Farrell, MBA

  • Employee relations
  • Conflict resolution

"I assist clients in maintaining a positive and productive work environment of mutual respect utilizing a practical, pro-active approach to addressing workplace issues."

As an Employee Relations specialist for over 25 years, Christine focuses her consulting practice on helping employers promote positive employee relations, resolve disputes before they escalate, and adopt compliant and consistent employment practices. While serving as the Vice President of Employee Relations for both Bank of America and Warner Bros., Christine utilized her collaborative approach to problem solving and dispute resolution to successfully avoid litigation in hundreds of complex employment matters. Christine’s clients, ranging from large to small employers and from non-profits to media giants, benefit from her real world experience as she customizes her services to best meet the needs and culture of each organization. Christine has created or updated employee handbooks, designed and conducted management and human resources training, and provided on-going employee relations support and guidance for such clients as Fox Broadcasting Company, Normandie Casino, the Myasthenia Gravis Foundation, and the Matrix Institute. She holds a Master of Business degree from Pepperdine University and a Bachelor of Arts degree from the University of California at Santa Barbara and is a member of the Society for Human Resource Management, Professionals in Human Resources Association, Forensic Expert Witness Association, and the Los Angeles County Bar Association.

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Judy Estrin

  • Career Transition
  • Organizational Effectiveness

“Knowing how to manage the process of transition, whether it be to a new position, retirement or starting one’s own business takes a roadmap. Through workshops and individualized coaching, I help others develop skills that carry them through a lifetime of work.”

In her work as a career transition consultant over the last twenty years, Judy has managed more than 20 career resource centers for corporate clients, including; Lockheed, Bank of America, Shell Oil, Transamerica and ARCO. She has assisted hundreds of individuals with career transition as well as advising organizations on how to retain the right people. A dynamic and engaging presenter, she has facilitated hundreds of career transition workshops.

She is a recipient of a National ASTD Torch Award for service to the society, has served on the National Board of Directors and was Los Angeles Chapter President. Judy is the 2003 recipient of the Frank Rabwin Memorial Leadership Award from the Los Angeles Chapter. She received her BA from California State University, Northridge and her MA in Education and Human Development from The George Washington University in Washington, DC. Judy completed the International HRD College, sponsored by IFTDO, in Calgary, Alberta, Canada.

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Charles Goretsky

  • Interpersonal Communication
  • Leadership Effectiveness
  • Performance Management
  • Strategic Thinking

Charles Goretsky has 25 years of innovative human resource management experience, working as consultant, coach and HR executive with an array of companies in the Telecommunications, Publishing, Technology, Education and Aerospace industries. His experience spans from Fortune 100 companies to start-up and turnaround organizations, where he has created measurement-based HR systems and processes, focusing on the integration of strategy, performance and accountability from executive suites through individual contributor levels.

Charles holds an MS Industrial/Organizational Psychology from Texas A&M University, and a BS Psychology from Virginia Tech. His certifications include: Senior Professional in Human Resources (SPHR), Six Sigma Green Belt, PDI Profilor 360, and Management Team Consultants, Inc.’s Effective Interviewing. He has published articles and created programs in topics ranging from HR Strategy, process and change management, international HR, turnaround management and related topics.

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John Gregory

  • Presentation Skills
  • Speech Writing
  • Keynote Preparation
"I coach managers and technicians on their presentations to groups, whether the occasion be a formal speech, trade show display or an informal meeting with a focus on how the speaker looks, sounds and, most important, the words she or he uses."

John brings 30 years of expertise as a journalist, public relations and marketing executive, and trainer in public speaking, media relations and crisis communications. Since becoming a presentation coach in 1983, he has helped companies ranging from Microsoft, IBM and Citicorp to entertainment, pharmaceutical and engineering firms, Internet providers and nonprofit organizations. John won nine press club awards as a business and urban affairs reporter for the Los Angeles Times and two local Emmys as executive producer of programs for a public television station. He holds Bachelor's and Master's Degrees in journalism from Northwestern University.

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Bruce Heller, Ph.D.

  • Emotional Intelligence
  • Strategic Thinking
  • Developing Political Savvy
  • Advancing Through Leadership "Branding"
"My purpose is to help the best get better with a focus on helping scientists and engineers transition into leadership and management."

Bruce has over 15 years experience consulting on a wide variety of management, productivity, leadership and organizational issues. His strengths lie in improving productivity and performance through comprehensive assessment, facilitation, coaching, and training. Bruce has taught graduate classes on the psychology of individual and group development at Loyola Marymount, Antioch, and Pepperdine. He is a consulting psychologist, a member of the American Psychological Association Consulting Psychology Division, and the American Society for Training and Development. Bruce holds a Ph.D. and Master's Degree in Education from the University of Southern California.

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Tom Henschel

  • The Look and Sound of Leadership
  • Improving Relationships
  • Presentation Skills
"My core belief is that clear, direct communication creates unexpected opportunities. I help people get their messages heard."

Tom is a founding member of Corporate Coaching International specializing in communication skills. He has helped executives achieve The Look and Sound of Leadership through one-on-one coaching at companies such as Amgen, Toyota, Lockheed Martin and Twentieth Century Fox. In addition to helping executives develop their presence, he has trained groups in presentation and communication skills at such diverse businesses as the Ken Blanchard Companies, the Federal Reserve Bank, and NBC Universal. Originally trained as a classical actor at The Juilliard School, Tom appeared in over one hundred plays, episodes of television and movies. As a director in theatre, plays under his direction garnered eighteen critics' awards, including five for Best Director. Tom is proud to have served as President of the American Society for Training and Development, Los Angeles Chapter.

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Jeremy Hunter, Ph.D.

  • Presentation Skills
  • Speech Writing
  • Keynote Preparation
"I teach leaders to cultivate self-awareness and develop skills in self-management."

Jeremy has combined state-of-the art research and his own extensive personal experience with mindfulness practice to teach people how to focus their attention, enhance their emotional intelligence and foster productive and enriching relationships. He helps them to overcome limiting behavior and opens new perspectives for personal and professional growth. His clients have included Toyota Motor Sales, Northrop Grumman, the Los Angeles Police Department, John Laing Homes, Child Survivors of the Holocaust, Institute for Educational Advancement, and First AME Church of South Central Los Angeles. He has lectured at Brown University, the University of North Texas, the University of California at San Francisco, University of Southern California, and Wittenberg University. He teaches at the Drucker-Ito School of Management in Claremont, CA and the Marshall School of Business at the University of Southern California. Jeremy graduated Phi Beta Kappa from Wittenberg University and holds a Masters Degree in Public Policy from Harvard University's Kennedy School of Government and a Ph.D. in Human Development from the University of Chicago.

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Roberta Youtan Kay

  • Diversity Awareness
  • Cultural Competency
  • Communication Skills
  • Team Building
“I coach managers and technicians on their presentations to groups, whether the occasion be a formal speech, trade show display or an informal meeting with a focus on how the speaker looks, sounds and, most important, the words she or he uses.”

Roberta is an international corporate trainer and consultant who has led seminars and professional training programs in organizations for over two decades. Roberta specializes in diversity in the workplace which addresses the common challenges that emerge in organizations between employees of different ages, physical abilities, gender, sexual orientations, ethnic and cultural backgrounds, as well as the way people solve problems and the style in which they think and speak. Her trainings and consultations help companies and organizations to redefine these differences/ challenges as positive change, transforming the workplace into a more inclusive, supportive and productive place to be. Roberta holds a B.S. in Physical Education from Oregon State University and a Master's Degree in Organizational Psychology and Marriage and Family Counseling from Antioch University.

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Evelyn Logan

  • Work/life Balance
  • Career Transition
  • Performance Management
  • Leadership Effectiveness
"I meet people where they are and help them create strategies that transition them to where they want to be."

Evelyn Logan is a seasoned consultant with a strong background in financial and operational analysis, career transition, and new leader development. She also specializes in helping entrepreneurs identify and implement opportunities for long-term growth. For over twenty years she has worked with clients such as Atlantic Richfield, Xcel Energy, Decision Point Associates, CH2M Hill, WorldWIT, and Level 3 Communications. Her ability to quickly assess client needs and move toward the development of action plans makes her the ideal coach for people eager to achieve their personal and professional goals.

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John Miller, Ph.D.

  • Developing Leadership Effectiveness
  • Improving Management Skills
  • Dealing with Direct Reports, Peers, and Superiors
  • Building a Successful Career
"My experience as an operating manager and CEO of several organizations gives me the ability to work with all levels of management that desire to refine their skills, develop their leadership effectiveness, and grow towards their full potential."

John has over 25 years experience as a senior executive and executive coach. As part of his corporate background, John was one of the founders and senior executives of HealthNet and has also served over 15 years as the CEO of various organizations. Most recently, he was CEO of a Goldman Sachs portfolio company. His real-time, hands-on experience has enabled him to work effectively with CEOs, directors, senior managers, and boards of directors from small private companies to muti-billion dollar, publicly traded organizations. John holds an MBA from Pepperdine University, and a Master's and Ph.D. in behavioral science from The Fielding Graduate University. The 2nd edition of his book, Coach Yourself To Succeed @ Work has recently been published. In addition, John is an Associate Professor at Biola University where he teaches graduate level leadership courses to working managers and executives.

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Terry Monahan

  • Career Transition
  • Interpersonal Communication
  • Performance Management
  • Organizational Effectiveness
“Trust, honesty, loyalty – the building blocks for me as a leader, coach, and manager. It is extremely satisfying to guide an individual in their discovery of who they are in the workplace and what motivates them to consistently deliver optimum performance.”

Terry’s expertise was gained through practical operations management and leadership experience. Her career spanned 30 years with a premier, international management consulting firm, where she built a reputation for developing executive assistants, supervisors, and managers across a wide range of operational departments and in different geographies. One of her strengths is in attracting and retaining top-tier administrative professionals through innovative recruitment and performance evaluation methods. As Terry works with others, she establishes a coaching relationship based on trust, information sharing, collaboration, and consensus building. Her expertise extends to project management and budgeting for operations, real estate transactions, construction build outs of space, and relocation.

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Susan Picascia

  • Management/Leadership Development
  • Work/life Balance
  • Personal & Emotional Health
  • Conflict Resolution
  • Career Transition
"Success is contingent upon being curious, questioning judgments and assumptions, living and working mindfully, and acting with emotional integrity."

Susan Picascia has over 20 years experience in the fields of human resources development and mental health. She is a founding member of Corporate Coaching International. Susan is an expert in leadership development, executive coaching, conflict management and psychology in the workplace. As a business coach, she helps individuals overcome internal obstacles to achieving peak performance, better relationships in the workplace and a more fulfilling life outside the office. She has trained mental health professionals, organization development specialists and management personnel in the diagnosis and management of the troubled employee and management relations. Susan also has a private practice in psychotherapy where she focuses on work-related issues, career development, and personal life. She holds a Bachelor's Degree in English Literature from the University of California at Los Angeles and a Master's Degree in Industrial social Work from the University of Southern California.

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Christine DiTullio Reiter

  • Time Management
  • Workflow
  • Productivity
  • Paper Management
  • Working with an Assistant
  • Personal Organization
"My purpose is to guide leaders through another avenue to success; the ability to work at a higher level of accomplishment through effective management of time and paper, thus enabling leadership with improved clarity and focus."

Productivity specialist, office technology expert, instructor and author Christine Reiter has spent over 20 years helping make individuals and organizations—ranging from Fortune 500 companies to artistic groups—more productive and better organized. Her experience as supervisor and management trainer at industry-leading companies such as IBM led to the development of her seminars on time management and organizing, a highly regarded coaching and consulting business, and her handbook, Smart Ways to Organize Your Life. Christine is a Certified Seminar Leader, a member of ASTD, and a past President of the Los Angeles chapter of the National Association of Professional Organizers. She has consulted with organizations such as Johnson & Johnson, Cedars-Sinai Medical Center, and City of Hope. In addition, Christine has spoken to many corporations, agencies, and groups, including the U.S. Postal Service, Office Depot, Secure Horizons, and the National Association of Women Business Owners (NAWBO). She has served as an instructor for L.A. Mission College and has been a guest on talk radio shows throughout the nation. Christine's organizational techniques were featured on NBC TV's The Today Show.

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Itje Suryono

  • Training
  • Team Building
  • Leadership and Assessment
"In all my work I strive to help companies blend their business needs with the professional and spiritual needs of their employees in a way that ensures superior results for both."

Itje leads Corporate Coaching International's efforts in the Pacific Rim through her Jakarta, Indonesia-based consulting firm Karya Adhigama. Prior to beginning her own practice she was employed by Atlantic Richfield Indonesia, and later BP when they acquired ARCO. For nearly 20 years she worked in a variety of human resources positions, including Manager of Executive Development. She is known for bringing state-of-the-art training, team building, leadership, and assessment programs to Asia. In addition to her work in corporations such as Lippobank, Femina and UNOCAL, Itje devotes considerable time to educating underprivileged youth and developing leadership capability among Indonesian women. She holds an MBA and resides in Jakarta with her husband and two adult sons. She is also proud of the recent addition to her family, a granddaughter, Safa.

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